Your team sees three easy steps. Behind them runs a verification, licensing, and quality system built to institutional standards.
Pick the patient, build the treatment plan — the dosing calculator converts mg to units to clicks for you — and add medications to the cart. Supply kits (syringes, alcohol wipes) are suggested automatically so nothing gets forgotten.
For every item you see the pharmacies licensed for your patient's state, side by side, with true all-in cost — medication, shipping, and fees. You pick. Your MA can prep the whole order; the prescriber reviews and submits with one click.
Pre-verification runs on every order before it reaches the pharmacy — allergy check, dose-sense, completeness. Then you and your patient see every stage through shipment, with a tracking text sent to the patient within a minute of it shipping.
Compliance isn't a feature we added. It's the foundation the platform is built on.
Allergy conflicts hard-stop the order. Unusual doses, vial-size mismatches, and beyond-use-date issues get flagged for review — all before the script ever reaches a pharmacy.
NPI, DEA, and state licenses are verified against primary sources at signup — then re-checked every day, with renewal reminders at 60, 30, and 7 days before anything expires.
Every pharmacy's license footprint is mapped by state and product category. You only see pharmacies that can legally ship to your patient — and state rule changes apply within minutes.
Where a pharmacy supports controlled medications, the required identity verification and e-signature steps are built into the flow — no separate paperwork process.
Every order, every action, every handoff — logged, tamper-proof, and retained for six years. When an auditor asks, you have the answer in one click.
Patient health information lives in its own isolated, encrypted database — and patient notifications never include medication details, just tracking.
For every script, HeroScript shows the pharmacies licensed for your patient's state, side by side. No hidden fees, no guesswork.
HeroScript calculates when every patient's supply actually runs out — from their dose, their vials, and their prescription — and queues the refill about two weeks ahead.
We run clinics ourselves, so we built the service layer we always wished our vendors had.
A real human on our team is accountable for every order from submission to doorstep. If something stalls, we're on it before you have to ask.
We set up your catalog, treatment plans, and team — and train your MAs and prescribers on the workflow until it feels like second nature.
Questions about a product, a dose conversion, or an order — you reach a person who can actually fix it, fast. No ticket black holes.